What is the responsibility of the restaurant administrator?

When guests come to the restaurant, they don’t really care how the work process is organized there. For them, the main thing is that the rest go well, have fun, without conflicts and troubles. But no one imagines what kind of work it is worth setting up work correctly. Monitor the cleanliness, courtesy and agility of the waiters, the conscientiousness of the bartenders and much more. For all these processes, a special person is responsible and supervises - the administrator. There may be several, this is at the discretion of the owner of the institution. What is the responsibility of the restaurant administrator, we learn in the article.

Why is this profession important?

First of all, it's worth figuring out who the administrator is. This is a person who not only manages the staff, but also makes sure that all processes are carried out correctly, well coordinated among themselves. The restaurant may have several vacancies for this position. It all depends on the level of the institution. The duties of the restaurant administrator include the following positions:

1. Full control of staff. Starting from the time of arrival, appearance and ending with the quality of the work performed.
2. Organization of banquets and corporate parties (assistance in the preparation of menus, calculation of servings per person, determination of time periods when serving dishes, and much more).
3. Separation of duties between staff. This item must be agreed with the general manager or direct manager of the institution.
4. Resolution of disputes with customers, smoothing out unpleasant moments that may arise during the work.
5. Conducting an inventory.

Here are the main responsibilities of the restaurant administrator, which he must perform efficiently and responsibly. Indeed, a lot depends on the work of this person.

Pros and cons of the profession

Many people ask: “What is interesting about the work of the administrator in a restaurant?” His responsibilities are quite extensive, it seems that you need to control all the processes that take place inside the institution. And indeed it is. But the profession has a lot of positive aspects:

1. Decent pay.
2. The ability to look good. After all, appearance is an integral point that the administrator must take care of.
3. High position, status.
4. The ability to manage people.
5. The prospect of job development.
6. Big circle of communication.
7. Acquaintance with interesting people.
8. Diversity. No routine, a new day is not like the previous one.

Like any profession, this one has its drawbacks:

1. A busy schedule. There are no weekends and holidays. As a rule, these days the largest volumes of work.
2. Unpleasant situations with guests often occur. In any case, there will be discontent, abuse and conflict.
3. Huge responsibility.

But if you are stress-resistant, have the right speech and excellent appearance, this profession is for you.

Want to become an administrator? Make a resume correctly

Who is the restaurant administrator? The duties and principle of work of this person are prescribed in the job description, which every institution has. To take this vacancy, you need to carefully study the requirements put forward to the candidate, and correctly draw up a resume.

Do not forget to indicate the reason why you were interested in this position. You can mention that you like and interesting communication with people. If there is a previous similar experience, this is undoubtedly a plus. Foreign language skills are also appreciated, as fashionable establishments are often visited by guests from abroad.

Personnel management, assistance in organizing banquets, communication with customers - these are the main responsibilities of the restaurant administrator. For a resume, or rather, when compiling it, you need to take them into account, and only in this case the position will be yours.

What character traits do you need to have in order to succeed in the profession?

The restaurant administrator is a rather complicated profession, not everyone can take this position. There are certain character traits that you must possess in order to succeed:

1. Stress resistance.
2. Openness and sociability.
3. Ability to resolve conflict situations.
4. A responsibility.
5. The desire to be a leader.

Do not forget about the correct and competent speech and beautiful appearance.

What is inadmissible in the workplace?

It is worth noting that the duties of the restaurant administrator include a huge list of tasks that he must perform. In addition, do not forget that other employees should be equal to him. There are times that the administrator should not be allowed to:

1. Leave the workplace without the consent of the head.
2. Swear, be rude, insult personnel, suppliers or visitors.
3. Look scruffy, crumpled.
4. Drink alcohol in the workplace.

What rights does the administrator have?

The restaurant administrator has a lot of authority. First of all, in order to establish a normal process, he needs to monitor the work of the staff. Sometimes it is necessary to introduce a system of punishments and fines. But all these points need to be agreed with the leadership. This also applies to difficult situations with visitors. If the client behaves inappropriately, while intoxicated, poses a danger to others, the administrator has the right to ask the guard to remove him from the institution.

The article described what is the responsibility of the restaurant administrator. To occupy this position, you must have certain traits of character. Remember: this work is quite interesting, but at the same time difficult and responsible.